Nita Alimentos

Nita cuts third-party clearance time by +60% and connects the gatehouse to EHS management

A food manufacturer based at the Port of Santos replaces spreadsheets, emails and duplicate data entry with a digital contractor management process, with automatic, real-time access clearance at the gatehouse.

Aerial view of the Nita plant at the Port of Santos, with its red-and-white striped buildings, the silos and the truck yard

  • +60%

    Reduction in third-party clearance time

  • +1,500

    Active third parties managed

  • +8,000

    Documents reviewed

Package of Nita long-fermentation pizza flour on the production line conveyor
BEFORE GAP

The challenge

Founded in Santos (São Paulo) in 1968, Nita operates in the food industry, with a strong presence in the bakery supply chain. With operations inside the Organized Port of Santos, the company receives service providers and contractors every day for different activities at its facilities.

Controlling third-party documentation and clearing entry relied on manual routines. Documents arrived by email and were checked in Excel spreadsheets to track expiry dates. Then the team had to type the data and expiry dates into the gatehouse access control system. Scheduling onboarding sessions required manual lists emailed to the reception and the gatehouse. This checking alone took the Occupational Safety team between 1 and 1.5 hours every day.

In 2024, to streamline the Occupational Safety routine and reduce bottlenecks in access to the plant, Nita set out to digitize its third-party control processes.

“The process used to be done on spreadsheets. We received the documents by email, put them in a shared folder and reviewed them. There was no robust control of expiry dates, we had to enter them in Excel... And then enter them in the system to stop people from coming in with an expired document.”

Thamiris Cosme

Occupational Safety - Nita

WHAT CHANGED IN PRACTICE

Main results

  • +60% reduction in operating time: the daily time spent checking documents dropped from 1.5 hours to 20 to 30 minutes.

  • 100% connected gatehouse: reception and the gatehouse check the status of each service provider in real time in the system, with no paper or emailed lists to clear access.

  • No more duplicate data entry: when a document or an onboarding session is approved in the system, the clearance is automatically reflected at the gatehouse.

  • Faster onboarding scheduling: training and onboarding requests are now made directly in the system, with no emails listing participants and no lists put together by hand.

  • Technical EHS documentation organized and the team freed up for prevention in the field.

“It saved a lot of time (...) a lot. What used to take about an hour and a half a day now takes 20 to 30 minutes at most.”

Thamiris Cosme

Occupational Safety - Nita

IMPLEMENTED MODULES

The GAP solution

Nita adopted the Contractor Management module and Training control. To eliminate duplicated tasks, the GAP system was integrated with the gatehouse software, connecting document management to access control at the plant.

Contractor Management (Third Parties)

  • +1,500

    Active third-party workers managed on the platform

  • +8,000

    Documents reviewed in the database history

  • 600

    Documents reviewed per month, on average

  • +80

    Training and onboarding sessions scheduled directly in the system

Hand taking flour from a Nita 100% whole wheat paper bag

Impact of the Partnership

The partnership with GAP Sistemas transformed third-party management at Nita, ensuring agility and real-time access control. What used to go through spreadsheets, emails and re-typing became a single flow, and the Occupational Safety team gained time for prevention in the field.

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